Hi, I'm a few days old new dealer of HN. My mom tried the toner for the first time and commented her skin felt the sting that you usually get from applying astringent. I didn't believe her so I tried it too for the first time and I felt the stinging sensation too. Although it lasted for just a few minutes. Is that a normal reaction when applying the toner? I just want to find out since the description on the bottle says that the product is gentler and it won't give you the stinging sensation on your skin compared to the usual toners. Although I am confident that the product is safe and all-natural. I just want to know if there's a normal explanation for said sensation on the skin upon application, so that I could share it to first time users as well, this way they would know what to expect. Thanks in advance for the feedback! [Editor’s Note: Hi Charmaine! Thank you for taking time to give us your feedback. What you’ve experienced could have been the cooling sensation which is caused by the menthol in the toner. We add menthyl lactate to give a cooling effect and help close the pores without using alcohol :) So it’s completely normal. But as with any other Human Nature product, if you are not completely satisfied, we’d gladly replace it or have it credited on your account. Our customer service team will be in touch. :)] (Lifted from the old website. Review was made last 9/3/2012)

I've been using this toner for 1 week now and I have no problems with it. I have a normal skin and my face looks so clean after using it and it doesn't sting compare to other toners. I love it! I also love the smell of this toner but other people might find the smell weird. :) Thank you HHN for this wonderful product! <3 (Lifted from the old website. Review was made last 1/29/213)

I've tried both the old and new formulations of the Tomato Nourishing Face Toner. On the upside, the new one definitely smells better than its earlier counterpart. On the downside, the new version of this product still stings when I apply it. Some areas on my face, particularly those around the nose, redden. Once the stinging subsides, my face feels silky and well-nourished. [EDITOR'S NOTE: Hi K! Our Nourishing Face Toner actually has a cooling sensation, which can be mistaken for a stinging sensation. Since this is formulated for sensitive/normal skin, some users like you may find themselves to be extra sensitive to this sensation. We'd like to learn more about your experience to help you out in any way we can. Our Customer Service will be in touch with you soon :) Thank you!' (Lifted from the old website. Review was made last 12/16/2014)

Ive been on the lookout for the best toner since I was 15, ive tried drugstore toners and high end ones but I would always end up having zit and break outs. I chance upon discovering HHN from reading blogs and magazines. Ive tried 3 variants of HHN toners, they all worked ok, but the NOURISHING Toner best suite my skin type, i felt like my skin is always fresh and its now clear from zits. Now im 25, after 10 long years I can say that I finally found my holy grail. thank you and more power HHN (Lifted from the old website. Review was made last 7/29/2013)

Unlike other toners this doesn't sting and it feels good after, the cold touch, the feeling of how it cleans my face just plain nice. I like this and it doesn't dry out my skin. Nice one! (Lifted from the old website. Review was made last 7/10/2014)