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PRIVACY POLICY
SECTION 1 - WHAT WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: By signing up for an account on Human Nature (Gandang Kalikasan, Inc.), you also sign up for emails about our brand, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customer.service@humanheartnature.com or mailing us at Human Nature (Gandang Kalikasan, Inc.) 463 Commonwealth Avenue, Quezon City, 1119, Philippines

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Customer Service Policy.

SECTION 4 - WEBSITE

Your data is stored through Human Nature's data storage, databases and the general Human Nature website on a secure server behind a firewall.

Payment:

If you choose the payment method "Credit on Account + Credit Card Combination" to complete your purchase, then Human Nature stores your credit card data temporarily. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For other payment methods like "BPI Securepay" and "Paypal", our website does not store credit card information if these options are selected. You will be sent to their respective sites to complete the payment from there, and then our website simply confirms if the order was paid. This website does NOT store card information that is submitted via "BPI Securepay" or "Paypal" payment methods.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in the Philippines and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Customer Service Policy.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information through the payment method “Credit on Account + Credit Card Combination” , the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

Cookie Name Default Expiration Time Description
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
CART 1 day The association with your shopping cart.
CATEGORY_INFO 1 day Stores the category info on the page, that allows to display pages more quickly.
COMPARE 1 day The items that you have in the Compare Products list.
CURRENCY 1 day Your preferred currency
CUSTOMER 1 day An encrypted version of your customer id with the store.
CUSTOMER_AUTH 1 day An indicator if you are currently logged into the store.
CUSTOMER_INFO 1 day An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS 1 day Stores the Customer Segment ID
EXTERNAL_NO_CACHE 1 day A flag, which indicates whether caching is disabled or not.
FRONTEND 1 day You sesssion ID on the server.
GUEST-VIEW 1 day Allows guests to edit their orders.
LAST_CATEGORY 1 day The last category you visited.
LAST_PRODUCT 1 day The most recent product you have viewed.
NEWMESSAGE 1 day Indicates whether a new message has been received.
NO_CACHE 1 day Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART 1 day A link to information about your cart and viewing history if you have asked the site.
POLL 1 day The ID of any polls you have recently voted in.
POLLN 1 day Information on what polls you have voted on.
RECENTLYCOMPARED 1 day The items that you have recently compared.
STF 1 day Information on products you have emailed to friends.
STORE 1 day The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE 1 day Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS 1 day The products that you have recently viewed.
WISHLIST 1 day An encrypted list of products added to your Wishlist.
WISHLIST_CNT 1 day The number of items in your Wishlist.
SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at customer.service@humanheartnature.com or by mail at Human Nature (Gandang Kalikasan, Inc.), 463 Commonwealth Avenue, Quezon City 1119, Philippines