We want the absolute best product experience for all of our customers. If for any reason you're not satisfied with your purchase,just return it to the place you bought it from or get in touch with our Customer Service Team within 30 days from the date you bought our product. We will provide you a replacement, refund, or credit for it - absolutely.
We're here to serve you Mondays to Fridays, 9am-5:30pm and on Saturdays, 9am-1pm, GMT+8.
- Email: email@example.com
- Phone: (02) 784-7788
Your privacy and security is important to us. This is why all the information you provide us is kept safe and secure on our web servers. Your identity and credit card details are protected on our site by Comodo Secure.
Regular Delivery (Rate Php44.64 VAT-Exclusive): Deliveries are expected to be within 1-2 business days for Metro Manila and 2-3 business days for Provincial orders.
- Metro Manila: Shipping is FREE for orders above P2,000! For orders worth P2,000 and below, the fee is an unbeatable fixed rate of Php50!
- Luzon: fee starts at Php55
- Visayas/Mindanao: fee starts at Php65
You can order online and pay by credit card, G-Cash or bank deposit.
Pro Tip: You can opt to have your invoice shipped with your order, or just emailed to you if you're sending it to a friend as a gift.
All orders made with Head Office, online or offline can be paid using any of the following payment options:
We accept MasterCard and Visa credit card payments. Your credit card and identity information are protected on our site by Comodo Secure.
BPI: Gandang Kalikasan, Inc., Current Account No. 3101-0986-12
BDO: Gandang Kalikasan, Inc., Account No. 0022-1034-4383
*Please pay for your purchase within 7 days and email us (firstname.lastname@example.org) or fax us (02-784-7751) a copy of the deposit slip so we can process your order. Please remember to include your name, order number and phone number so we know who you are!
Transaction Type: Wallet to Wallet
Account Name: Gandang Kalikasan, Inc.
G-Cash Number: 0917-596-5904
*Please pay for your purchase within 7 days and text us at 0917-596-5904 with your name and order number so we can process your order.
You'll know that your purchase is successful and ready for delivery when you receive an email from us saying, "Your order has been shipped!" You'll also see a "Complete" status beside your order on your account dashboard.
After your payment is confirmed, you'll receive your order within 1-2 business days for Metro Manila and 2-3 business days for Provincial deliveries. We'll select the most convenient and quickest courier for your area.
We rely on the delivery services of excellent partner courier companies, and while we don't have control over the exact delivery time, orders made on the following timetables may expect these delivery schedules:
- Weekdays,9AM-2PM: next working day delivery
- Weekdays after 2PM: 2 working days lead time for delivery
- Saturday 12 noon cut off time: Monday delivery for Metro Manila
- Saturdays after 12 noon: Tuesday delivery for Metro Manila
- Orders made on a Sunday will be processed every Monday and delivered on Tuesday
Your order will arrive neatly wrapped and sealed in our specially designed Human Nature box via our partner courier service.
Drop by any of our Human Nature branches in your local area to shop! Enjoy free-flowing coffee while you wait for your haul to be rung up and neatly wrapped. Our friendly store personnel will be ready to help you out and answer your questions.
Make your shopping more personal! Share natural beauty, makeup, and body care tips and news about our partner farming communities and social enterprises whenever you order from our community of Human Nature advocates.
You may call us to place an order at (02) 784-7777 Mondays to Fridays, 9am-5:30pm and on Saturdays, 9am-1pm, GMT+8.
Feel like picking up a few products while you're cooling your heels at a mall? A select range of Human Nature products is available at the following outlets:
- Beauty Bar Alabang Town Center | Bonifacio High Street | Century Mall | Eastwood | Ermita | Fairview Terraces-WellWorth | Galleria | Gateway | Greenbelt 5 | Glorietta | Lucky Chinatown Mall | Magnolia | Rockwell | Shangri-La EDSA | SM Mall of Asia | TriNoma
- Fishermall Supermarket Quezon Avenue | Malabon
- Landmark Makati | TriNoma
- Metro Gaisano Supermarket Alabang | Market! Market!
- Robinsons Department Store Ermita | Pioneer
- Robinsons Supermarket Banawe | Berkeley Commonwealth | BF Paranaque | Bacolod | Bacolod - TIP | Cagayan de Oro | Cagayan de Oro - Lim Ket Kai | California Mandaluyong | Cebu - Fuente | Congressional | Dasmarinas | Davao-Cybergate | Davao-Abreeza | Eastwood City | Ermita | Galleria | Iloilo | Imus | Las Pinas | Merville | Novaliches | Nuvali | Tagaytay | Tacloban | Magnolia | Metro East | Otis | Pioneer | Forbes 8
- Rustan's Supermarket Alphaland | Ayala Alabang | Cagayan de Oro-Ayala | Cebu-Ayala | Cebu-Banawa | Century City | Corinthian Hills | Evia North | Katipunan | Gateway | Greenbelt 1 | Magallanes | Makati | Marketplace BGC | Mille Luce | Oakridge Mandaue | Paseo Center | P. Guevarra | Rockwell | San Antonio | Shangri-La EDSA | Tomas Morato
- Sesou Nature Source Alabang Town Center | Cash and Carry Makati | Ermita | Festival Mall Alabang | Galleria | Glorietta 3 | Greenbelt | Las Pinas | Magnolia | Market! Market! | Robinsons Place Manila | TriNoma
- Shopwise Alabang | Antipolo | Araneta | Cebu-Basak | Commonwealth | Harrison | Imus | Libis | Makati | Pacita | Sta. Rosa | Sucat
- Waltermart Department Store Tagaytay
- Waltermart Supermarket Dasmarinas | Makati | North Edsa | Tagaytay | Sucat
For orders from international customers, we ship via FedEx.* Just go to humanheartnature.com and choose "Other Countries", then place your order through the shopping cart. The checkout page will display the shipping fee prior to payment (Step 3: Shipping Method).
The shipping fee depends on your order's weight and destination. Starting rate is Php 1,000 or 25 USD.
Enjoy piping hot cups of complimentary freshly-brewed coffee whenever you pick up orders at our Head Office store. We accept pay-when-you-pick-up orders at our store for orders amounting to Php3,000 and above - just call ahead 2-3 hours before dropping by to make sure we've got them all available.
Pro Tip: If your order is below Php3,000, great news - you can still have as many cups of free coffee as you like! The only difference is you'll get to personally pick your items fresh from the shelves. If you need any help, our store personnel will be happy to assist you.
If someone else is picking up your purchase for you, just remember to have him or her bring the following documents:
- An authorization letter signed by you
- A photocopy of your dealer's/customer's ID or government issued ID
Our product pages on the website shopping cart are updated to the minute to show when products are available or sold out.
If an item is sold out at the time of your order, just place a back order for the item and you'll receive it 1-2 days after the product becomes available once more. Here's the great part: Shipping is free of charge for all back orders!
We love hearing from you!
We want to serve you the best way we can, so your feedback is very, very important to us. You may reach us via phone: (02) 784-7788 or email: email@example.com.